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Summer and Fall Hours (June 1 - December 14)
Monday, Tuesday, and Wednesday - by appointment only. 
Thursday, Friday and Saturday - 10:00 a.m. until 2:00 p.m.
Sunday - closed

Call 250-757-9999 or toll-free 1-877-570-3138  Please leave a message if no one is available to take your call.
To request an appointment, place an order, or to obtain a quote, please email orderdesk@streamsidenativeplants.com

Customer pick up
Orders can be made ready for pick-up if you email or phone with a date and time.

Shipping
For your convenience, orders are shipped freight prepaid and charged.  The freight amount will be added to the invoice.  Most orders will be shipped using Ace Courier.  They offer overnight service to most points on Vancouver Island and the Lower Mainland.  Larger orders will be shipped by truck or by 4x4 pickup and trailer.

Wholesale Pricing
In order to ensure the long-term sustainability of both Streamside Native Plants and those businesses and organizations that rely upon our wholesale pricing, we have further defined who qualifies as a wholesale customer.  Wholesale pricing continues to be subject to the owner's discretion and typically applies to repeat customers who pre-order larger quantities of plants. Businesses who are first-time buyers will be subject to retail pricing, to which the retail scaled-discount system applies.  For a typical landscaping job, this can equate to a discount of 20% off our retail pricing. Organizations who automatically qualify for wholesale pricing include not-for-profit societies (e.g., streamkeepers and similar conservation groups), various levels of government (including First Nations), and schools. 

Retail Sales
Everyone is welcome to visit and shop at the nursery!
We have a discount structure to make native plants more affordable for all gardeners.

Payment

• We accept Visa, MasterCard, American Express, Interac, and E-transfers to payment@streamsidenativeplants.com
  
• Cheques will normally not be accepted from retail customers.
  
• The interest rate charged on overdue accounts is 18% per annum.
• Organizations may pre-pay items to meet their fiscal year-end budget requirements.

Returning used containers
We typically do not accept used containers (pots) back from customers.  In past years, numerous attempts were made to to reuse pots; unfortunately too many were returned in unusable condition.  Recycling facilities will not take pots with soil, so many pots ended up at the landfill.  Please rinse the containers and drop them off at a recycling depot.

About the company and the new owners:

Streamside Native Plants only sells plants that are native to coastal British Columbia.  Our customers include private home owners, developers, golf courses, landscapers, parks departments, schools, societies and various levels of governments.

Jim Roberts and Cyndi Hampton are a husband and wife team and new owners of Streamside Native Plants.  Originally from North Vancouver, they lived in the Victoria area for several years before taking a sabbatical from work to set out on a 14-month RV journey through BC and the Yukon. Back on Vancouver Island and with their adventure boots filled, they were looking forward to finding a small farm near Courtenay and "putting down some roots".

Jim is a biologist (R.P.Bio) with more than 25 years experience, including various regulatory roles and as an environmental consultant. Jim has worked with both Fisheries and Oceans Canada and BC Ministry of Environment, Lands and Parks, reviewing development proposals, and supporting fisheries management efforts.  Over the past 15 years, his consulting experience has included a focus on enhancement and restoration works (stream, wetland and riparian) for a wide range of development projects.  Jim led environmental permitting efforts (including fish habitat compensation plans, supporting Fisheries Act authorizations), planting plan development, site preparations and planting, maintenance, and monitoring of revegetation projects throughout coastal British Columbia.

Cyndi worked at the Institute of Resource, Environment, and Sustainability at UBC and Environment Canada, followed by a degree in Geography (Master's-level studies in watershed management and ecology). Most recently, she was employed with environmental and engineering consulting firms where she worked as a project administrator and then as a business development specialist focused on proposal-writing.

Jim and Cyndi are enjoying running Streamside Native Plants, propagating and growing native plants of coastal British Columbia to support revegetation work, landscaping and gardening projects.

The former owner, Richard Wahlgren, is now retired after 21 years managing Streamside Native Plants.

Hooking up a sling to take a load of plants over to Gowland-Todd Provincial Park.